Privacy Policy - Mitcham Skip Hire

Effective Date: May 27, 2024

Introduction

Welcome to Mitcham Skip Hire. Your privacy is of paramount importance to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or use our services.

Information We Collect

We may collect and process the following types of personal information:

Personal Identification Information: Name, email address, phone number, and postal address.
Transactional Information: Details of the services you request, including skip size and hire duration.
Technical Data: IP address, browser type, and operating system.
Usage Data: Information on how you use our website, such as pages visited and links clicked.

How We Use Your Information

We use your personal data for the following purposes:

Service Delivery: To provide and manage our skip hire services effectively.
Communication: To respond to your inquiries, send updates, and provide customer support.
Improvement: To enhance our website and services based on your usage and feedback.
Compliance: To comply with legal obligations and protect our rights.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: You have given clear consent for us to process your personal data for specific purposes.
Contractual Necessity: Processing is necessary for the performance of a contract with you.
Legitimate Interests: We have legitimate interests in improving our services and website.
Legal Obligations: We are required to process your data to comply with the law.

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:

Service Providers: Trusted third parties who assist us in operating our website and providing services.
Legal Requirements: If required by law, regulation, or legal process.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

Data Security

We implement robust security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of sensitive information.
Regular security assessments and audits.
Access controls limiting data access to authorized personnel only.

Your Rights

You have the following rights regarding your personal data:

Access: Request a copy of the personal data we hold about you.
Rectification: Request correction of inaccurate or incomplete data.
Erasure: Request deletion of your personal data under certain conditions.
Restriction of Processing: Request limitation of data processing.
Data Portability: Request transfer of your data to another service.
Objection: Object to certain types of data processing.

To exercise these rights, please contact us using the details provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website. Cookies help us:

Remember your preferences and settings.
Analyze website traffic and usage patterns.
Provide personalized content and advertisements.

You can manage your cookie preferences through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently received personal data from a child, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about our data practices.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

International Data Transfers

Your information may be transferred to and processed in countries outside the European Economic Area (EEA). When we do so, we ensure that appropriate safeguards are in place to protect your data in accordance with applicable laws.

Data Protection Officer

We have appointed a Data Protection Officer (DPO) responsible for overseeing data protection strategies and ensuring compliance with GDPR requirements. If you have any questions or concerns about our privacy practices, please contact our DPO.

Your Consent

By using our services and providing your personal data, you consent to the terms outlined in this Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through our website's contact form.